Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location.
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.
Start with the tracking link in your shipping confirmation email. If your package shows as delivered but you haven't received it, check with neighbors and your local post office. Still no luck? Email us at Juli@shattuckfarmgoatmilksoapnstuff.com and we'll sort it out.