Terms of service
Welcome to Shattuck Farm Goat Milk Soap N Stuff. We’re a small family farm in California, and we’re grateful you’re here. When you visit our website or purchase something from us, you’re using our “Service,” and these Terms of Service explain how everything works. Please read them carefully — by using our site, you agree to these terms.
We may update these Terms from time to time, and any changes will be posted right here. Your continued use of the site means you accept those updates.
Our store is hosted by Shopify Inc., which provides the e‑commerce platform that allows us to share our handmade goat milk soaps and lotions with you.
SECTION 1 – ONLINE STORE TERMS
By using our site, you confirm you’re at least the age of majority in your state or province, or that you’re of legal age and giving permission for any minors under your care to use the site.
Please use our products responsibly and legally. You agree not to misuse our Service or break any laws while using it. Any harmful or destructive behavior (like transmitting viruses or malicious code) will result in immediate termination of access.
SECTION 2 – GENERAL CONDITIONS
We care about keeping our farm store safe and welcoming, and we reserve the right to refuse service to anyone if needed.
Your non‑credit‑card content may travel across various networks and be adapted to meet technical requirements. Credit card information is always encrypted.
Please don’t copy, resell, or exploit any part of our Service without written permission. Headings in this document are for convenience and don’t change the meaning of the terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS
We do our best to keep information accurate, but sometimes things change. The content on our site is for general information only. You should always double‑check important details before relying on them.
Historical information may appear on the site and is provided for reference. We may update content at any time, but we’re not obligated to do so.
SECTION 4 – SERVICE & PRICE CHANGES
Our product prices may change without notice. We may modify or discontinue parts of the Service at any time. We’re not liable for any changes, suspensions, or discontinuations.
SECTION 5 – PRODUCTS & SERVICES
Our handmade soaps and lotions are available exclusively online and may have limited quantities. Returns and exchanges follow our Refund Policy.
Because everything we make is handcrafted in small batches, natural variations in color, scent, and appearance are normal and part of the charm of handmade goods.
We do our best to display product colors accurately, but screens vary.
We may limit sales to certain people or regions (we currently ship within the U.S. only). Product descriptions and pricing may change at any time. We may discontinue products whenever needed.
We don’t guarantee that every product or Service will meet your expectations, but we always strive to deliver quality.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We may refuse or limit any order. This includes orders using the same account, card, or shipping address. If we make changes to an order, we’ll try to notify you using the contact information you provided.
Please keep your account details updated so we can complete your transactions smoothly.
For more details, see our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third‑party tools. These are provided “as is” and without warranties. Use them at your own discretion and make sure you understand the third‑party’s terms.
Future features or tools added to the site will also follow these Terms.
SECTION 8 – THIRD‑PARTY LINKS
Some content or products may come from third parties. We’re not responsible for the accuracy or safety of third‑party websites or materials.
If you choose to interact with third‑party sites, please review their policies carefully. Any issues with third‑party products should be directed to them.
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you send us ideas, suggestions, or other content, you agree that we may use them without restriction. We’re not obligated to keep submissions confidential, pay compensation, or respond.
We may remove content that violates laws or our Terms. You agree not to submit unlawful, harmful, or misleading content.
SECTION 10 – PERSONAL INFORMATION
Your personal information submitted through our store is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
Sometimes information on our site may contain errors or omissions. We may correct or update information at any time, including after an order is placed.
We’re not obligated to update information unless required by law.
SECTION 12 – PROHIBITED USES
You may not use our site for unlawful, harmful, or abusive purposes. This includes violating laws, infringing rights, spreading malware, collecting personal data without permission, or interfering with site security.
We may terminate your access if you violate these rules.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error‑free Service. You use our Service at your own risk.
Products and Services are provided “as is” unless otherwise stated. We are not liable for damages of any kind arising from your use of the Service or products, except where prohibited by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Shattuck Farm Goat Milk Soap N Stuff and our partners, employees, and affiliates from any claims arising from your breach of these Terms or violation of laws or third‑party rights.
SECTION 15 – SEVERABILITY
If any part of these Terms is found unlawful or unenforceable, the remaining portions still apply.
SECTION 16 – TERMINATION
These Terms remain in effect unless terminated by you or us. You may stop using the site at any time. We may terminate access if you violate any part of the Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any policies posted on our site, form the entire agreement between you and us. Any ambiguities will not be interpreted against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the State of California, United States.
SECTION 19 – CHANGES TO TERMS
You can review the latest version of the Terms on this page. Updates may be posted at any time, and continued use of the site means you accept those changes.
SECTION 20 – CONTACT INFORMATION
If you have questions about these Terms, you can reach us at:
Shattuck Farm Goat Milk Soap N Stuff
Email: Juli@shattuckfarmgoatmilksoapnstuff.com
Phone: 209‑304‑2555